Privacy Policy

Effective date: 01 June 2023

Live Your Performance Consulting Services srl (LYP), having its registered office at 1040 Brussels, Place du Rinsdelle 33, registered in the crossroad bank for enterprises under number 0769.314.423, (“LYP”, “us”, “we”, or “our”) operates the http://liveyourperformance.com/ website (the “Service”) and is the data controller for the processing of personal data in relation with the Website.

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://liveyourperformance.com/

Definitions

Service: Service is the http://liveyourperformance.com/ website operated by Live Your Performance
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Information Collection and Use

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

Before storing cookies on your device, we will ask for your permission, unless the cookie is needed to ensure communication between our servers and your device. You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Service.

This is the list of the cookies we use:

Name	Provider	Purpose	Expiry	Type
___ma_cls [x2]	liveyourperformance.com liveyourperformance.prod.kulea.marketing	Stores encrypted data on known users	Session	HTTP Cookie
___ma_dnt [x2]	liveyourperformance.com liveyourperformance.prod.kulea.marketing	Provides permission to track users	18 months	HTTP Cookie
___ma_trk [x2]	liveyourperformance.com liveyourperformance.prod.kulea.marketing	Provides a unique tracking ID for each user	18 months	HTTP Cookie

If you have consented with the use of cookies from social media, these social media will process personal information from you, including the fact that you have visited our Website.

Use of your data

Live Your Performance uses the collected data for the following purposes:

To provide and maintain our Service (this is needed for the performance of the Service, art. 6.1. b GDPR)
To notify you about changes to our Service (we have a legitimate interest to inform our clients about changes in our services, art. 6.1. f GDPR);
To allow you to participate in interactive features of our Service when you choose to do so (this is needed for the performance of the agreement with us, art. 6.1. b GDPR)
To provide customer support (this is needed for the performance of the agreement with us, art. 6.1. b GDPR)
To gather analysis or valuable information so that we can improve our Service (we have a legitimate interest to improve our services, art. 6.1. f GDPR)
To monitor the usage of our Service (we have a legitimate interest to monitor our services, art. 6.1. f GDPR)
To detect, prevent and address technical issues (we have a legitimate interest to correct our services, art. 6.1. f GDPR)
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information (we have a legitimate interest to keep you updated about our services and news, art. 6.1. f GDPR).

Retention of Data

Live Your Performance will retain your Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligation (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Live Your Performance will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data outside the EEA

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of the EEA, in countries where the data protection laws may differ from those in the EEA.

Live Your Performance will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls and measure in place including the security of your data and other personal information, as foreseen in article 45 (adequacy decision) or 46 (e.g. contractual clauses) GDPR. Additional information on the control and measures taken to ensure security of your data can be requested by sending an email to chris@liveyourperformance.com

Security of Data

The security of your data is important to us but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR and other regulations)

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at chris@liveyourperformance.com.

In certain circumstances, you have the following rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section: if you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Live Your Performance relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to the Belgian Data Protection Authority about our collection and processing of your Personal Data, via this link: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen.

Also, when we use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any e-mail we send. For electronic newsletters, and electronic marketing or promotional materials, we will always ask for your authorization before sending you such material, except when we have already provided services to you.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third-party Service Providers to monitor and analyse the use of our Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting this new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.